Free tool

No-show cost calculator

A no-show costs the full value of the booked slot, because the time is rarely resold at short notice. Enter your own numbers to see what missed appointments cost each month and each year, and how much a deposit keeps.

Your numbers

The starting values are an example, not a benchmark. Replace them with figures from your own bookings.

In your own currency.

Enter 0 if you do not take deposits.

What no-shows cost you

Missed appointments per month
3
Revenue lost per month
450
Revenue lost per year
5,400
Kept by deposits per month
112.5
Still lost per month after deposits
337.5

How the calculation works

The calculator multiplies four numbers you control. Nothing is estimated for you.

  • Missed appointments per month = bookings per month × no-show rate.
  • Revenue lost per month = missed appointments × average booking value. The yearly figure is the monthly figure × 12.
  • Kept by deposits = revenue lost × deposit percentage, assuming deposits on missed bookings are not refunded.

How to reduce what no-shows cost

Take the deposit at booking

State the deposit on the service before the client starts booking, then collect it as the last step, so a slot is only held for a committed client.

Send reminders from the booking itself

Confirmations and reminders that go out automatically reach every client, including on the busy days when nobody remembers to send them.

Make rescheduling easier than not showing up

A client who can move a booking in a few taps tells you early, while there is still time to fill the slot.

Common questions

What counts as a no-show?

A client who misses a confirmed booking without notice. A late cancellation that leaves too little time to rebook the slot costs the same, so include those in the rate.

How do I find my no-show rate?

Count no-shows and late cancellations over the last three months and divide by the total bookings in the same period. Multiply by 100 to get a percentage.

Does a deposit remove the cost of a no-show?

Only in part. A deposit keeps its share of the booking value when a client does not show. The rest of the slot value is still lost unless the time is rebooked.

Ready to take control of your bookings?

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